Hotel Policies
By making a reservation at Prism Hotel and utilizing our amenities, you are agreeing to adhere to the following hotel policies:
Check-In and Check-Out:
- Check-In Time: Our standard check-in time is at 12 PM. Early check-in requests are subject to availability.
- Check-Out Time: Guests are kindly requested to vacate their rooms by 11 AM. Late check-out requests are subject to availability.
Guest Registration:
- All guests must present valid identification and complete the registration process during check-in, in compliance with local regulations.
Occupancy Limits:
- Room occupancy is restricted to the number of guests specified in your booking confirmation. Additional guests may be accommodated based on availability and may incur extra charges.
Smoking Policy:
- Prism Hotel maintains a smoke-free environment. Smoking is strictly prohibited in all indoor areas, including guest rooms and public spaces. Designated smoking areas may be available outside the hotel premises.
Pet Policy:
- Pets are not permitted on the hotel premises, with the exception of service animals aiding guests with disabilities. Please contact us directly if you require accommodation for a service animal.
Noise and Disturbance:
- Guests are expected to respect the peace and privacy of others and refrain from creating excessive noise or disturbances, particularly during quiet hours.
Damage and Loss:
- Guests are accountable for any damage to hotel property or loss of hotel items incurred during their stay. Charges for damages or missing items may be applied to the guest’s account.
Prohibited Activities:
- The following activities are strictly prohibited on hotel premises:
- Illegal behavior
- Disorderly conduct
- Damage to property
- Harassment of staff or other guests
- Any other activities deemed inappropriate by hotel management
Right to Refuse Service:
- Prism Hotel reserves the right to refuse service or accommodation to any guest who violates hotel policies, displays disruptive behavior, or poses a threat to the safety or well-being of other guests or staff.
Disclaimer:
- Prism Hotel shall not be held liable for any loss, damage, or injury to guests or their property during their stay at the hotel, except in cases of negligence or willful misconduct on our part.